Organizations participating in Peak Health MA and/or DSNP products must comply with all applicable federal and state laws, regulations, contractual obligations, provider manual requirements, and Centers for Medicare & Medicaid Services (CMS) requirements, including requirements applicable to First Tier, Downstream, and Related Entities (FDRs). The Organization further attests that it has established and maintains the controls, policies, procedures, standards of conduct, training, reporting mechanisms, and oversight processes necessary to support compliance with applicable CMS requirements, including 42 C.F.R. §§ 422.503 and 423.504, MS guidance set forth in Chapter 21 of the Medicare Managed Care Manual and Chapter 9 of the Medicare Prescription Drug Benefit Manual, and any applicable state requirements governing DSNP products. The Organization shall maintain documentation supporting compliance with the below requirements for a minimum of ten (10) years and provide such documentation to Peak Health upon request:
1. Organization assumes responsibility for maintaining compliance materials, training, policies, procedures, and codes of conduct that satisfy applicable CMS requirements. For your reference, Peak Health has listed below the following resources. Organization may utilize Peak Health materials, substantially similar internal materials, or a combination thereof, provided such materials satisfy applicable CMS requirements.
• Peak: Fraud Waste & Abuse Training_PHH_25 | Review 360
• Medicare Essentials and CMS Plan Contractor PHH
• Peak Model of Care (MOC) Training
• Peak Health Code of Ethical Conduct
• Peak Health Medicare Compliance Program
• Cultural Competency and Language Assistance
• 2026 Peak Health Provider Manual
Organization distributes compliance policies, procedures, and standards of conduct, including conflict of interest provisions, and ensures employees supporting Peak Health Medicare business complete required General Compliance and Fraud, Waste, and Abuse (FWA) training within 90 days of hire or contracting, upon updates, and annually thereafter.
2. Report compliance concerns and suspected, or actual violations related to the Medicare program to Peak Health. The Organization trains its employees in Peak Health’s reporting process outlined in the Peak Health Provider Manual.
3. Documents its screening of the DHHS OIG List of Excluded Individuals and Entities (LEIE list) and the SAM.GOV exclusion list prior to the hiring or contracting, and monthly thereafter for employees and Downstream Entities. The Organization will immediately notify Peak Health and remove any person or entity from working on Peak Health Medicare business.
4. Does not engage in offshore operations for Peak Health that uses beneficiary protected health information (PHI). The Organization will notify Peak Health of any changes. Offshore refers to any country or territory that is not one of the fifty (50) United States or a United States territory.
5. Creates a plan to keep any critical services running during disruptions like system outages, natural disasters, or other emergencies. The plan is reviewed and updated regularly, and staff are trained on what to do.
6. Ensures that all employees and providers supporting Peak Health’s DSNP complete Model of Care (MOC) training as required by CMS regulations (42 CFR §422.101(f)(2)(ii)) and Peak Health standards and NCQA requirements. Training covers the four core MOC elements: SNP population, care coordination, provider network responsibilities, and quality measurement. Documentation of completion is maintained.
7. The Organization has systems and processes in place for monitoring its Downstream Entities relating to Medicare Compliance Program requirements.